Terms of service

Terms of Service
Redlumé
Effective Date: 7-27-26
Welcome to Redlumé (“Redlumé,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing our site or purchasing our products, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Not Medical Advice
Redlumé products are sold for general wellness purposes only. They are not medical devices, and nothing on our website, packaging, or marketing materials constitutes medical advice, diagnosis, or treatment. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed physician before using any red light therapy device, especially if you are pregnant, have a medical condition, use photosensitizing medication, or have a history of skin cancer or eye conditions.
2. Assumption of Risk
You use all Redlumé products entirely at your own risk. By purchasing or using our products, you acknowledge and accept all risks associated with their use, including but not limited to skin irritation, eye damage, burns, allergic reactions, or aggravation of existing medical conditions.
3. Disclaimer of Warranties
THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE PRODUCTS WILL MEET YOUR EXPECTATIONS OR PRODUCE ANY PARTICULAR RESULT.
4. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, REDLUMÉ, ITS OWNERS, EMPLOYEES, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, OUR PRODUCTS OR SERVICES — INCLUDING PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, OR DATA LOSS — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL REDLUMÉ’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
5. Indemnification
You agree to indemnify, defend, and hold harmless Redlumé and its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising out of your use of the products, your violation of these Terms, or your violation of any rights of a third party.
6. Third-Party Products and Shipping
Redlumé products may be fulfilled by third-party manufacturers or dropshipping partners. We are not responsible for shipping delays, damages in transit, or defects caused by third-party suppliers, though we will make reasonable efforts to assist with resolving such issues.
7. User Conduct and Content
Any reviews, testimonials, or content you submit are your own responsibility. We are not liable for user-submitted content and reserve the right to remove it at our discretion.
8. No Guarantee of Results
Individual results from red light therapy vary. Any testimonials, before/after photos, or claims of effectiveness are anecdotal and not a guarantee that you will experience similar results.
9. Governing Law
These Terms are governed by the laws of the State of Indiana, without regard to conflict of law principles.
10. Changes to These Terms
We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the revised Terms.
11. Contact
Questions about these Terms can be directed to Redlumé contact form.